FAQ – Crazy Time
The FAQ section provides clear and comprehensive answers to the most frequently asked questions about Crazy Time Casino. We covered account registration and management issues, payment methods, security policy, and technical support. If you need further assistance, please contact our support team.
Questions and answers
How to register?
Crazy Time allows information to be shared from social media accounts, such as Facebook or Google. Registration is also possible via the traditional sign-up form, requiring a phone number, username, and password.
How to get the welcome bonus?
Register an account and choose the welcome bonus type on the Promotions page. Apply for the selected bonus, deposit, and receive the reward.
Is it possible to play live?
Yes, the site offers live casino games with various themes. Live dealers host these games, requiring a deposit before being played.
Is there a loyalty or rewards program?
The loyalty program consists of 10 statuses. For each level, players receive free spins and bonus funds.
What games are available on the platform?
The platform offers slots, table games, live games, TV shows, and crash games. This diverse selection caters to all player preferences.
How to start playing Crazy Time?
Create a profile on the official website or via the app, then log in using the credentials. Top up the balance and explore the variety of entertainment options available.
What is the age requirement for using casino?
Customers must be 18 or older and agree to the company’s terms and conditions. This ensures compliance with legal regulations.
What should I do if I forget my username or password?
Click on “Forgot Password” to contact our 24-hour online customer service for assistance. Our team will help you verify your identity.
How can I deposit money into my account?
You can deposit money through bank transfer or DhaPay (H5, secured). These methods are secure and efficient.
What are the steps to deposit money?
Click “Deposit” on the homepage, enter the amount, select a payment channel, and complete the transaction. The upper and lower limits are subject to the payment channel.
How can I withdraw money from my account?
Click “Withdraw” on the homepage, enter your password and amount, and complete the withdrawal. For the first withdrawal, bind your bank card to your account.
How does Crazy Time ensure the security of my data?
We do not disclose your personal information to third parties. Your data is only accessible to authorized personnel within our company.
What is a central wallet and how does it work?
All deposits and bonuses go into a single central wallet. This allows for seamless betting across the platform.
What are the guarantees of fair play?
The reputation and experience ensure a safe online gambling environment. Releases from reputable and licensed developers are offered, and all software is tested for fairness before being added to the website.
How to contact casino support?
Crazy Time’s customer support is available via email and chat on the website. Support is available 24/7 and responds quickly.
