Terms and Conditions

Welcome to Crazy Time Casino, the best gambling platform in Bangladesh. You agree to the following Terms and Conditions by registering and creating an account.

Account terms

To use our services, register an account and deposit funds. Please read the Privacy Policy, Rules and Regulations, Responsible Gambling guidelines, and FAQs, including Crazy Time Charges information. These are part of the Terms and Conditions. In case of inconsistencies, the Terms and Conditions will prevail.

Your account

By opening an account, the following are confirmed:

  • The account holder is at least 18 years old. Gambling by minors is illegal and punishable by law.
  • The user is responsible for their actions and can legally agree with Crazy Time.
  • Accurate information, including date of birth and country of residence, will be provided and updated if changes occur. 
  • The registered person is the actual owner of the account.
  • The player acts on their behalf, not for someone else.
  • The player is not bankrupt or in a voluntary arrangement with creditors.
  • Local, national, and international laws regarding betting and gambling will be followed when using Crazy Time services.
  • Upon request, Crazy Time will provide documentation to verify your status, age, address, and other details. It will also check the accuracy of this information.

The player is responsible for the security and confidentiality of the account, including the username and password. Passwords should be changed regularly and kept private. If someone else accesses the profile, the user is responsible for their actions, whether or not authorization was given. Crazy Time is indemnified against all costs, claims, expenses, and damages arising from using the account by a third party.

A profile registered in someone else’s name cannot be acquired, sold, transferred, or attempted to be sold or transferred to anyone else. Gambling activities must be managed fairly, securely, and responsibly.

Deposit and withdrawal of funds

To begin betting, a deposit of funds is required. By making a deposit, the following are affirmed:

  • All funds deposited into the account are legitimate and free from illegal activities or sources.
  • All payments into the account are authorized, and no attempts will be made to reverse them or avoid any liabilities through third-party actions.
  • All transactions are subject to checks for money laundering, and any suspicious activities will be reported to the relevant authorities.
  • Deposits will not accrue interest, and the casino should not be considered a financial institution.

Privacy

All information exchanged with the casino is handled following the Privacy Policy. Authorization is given to use any necessary means to verify identity and credentials with third-party information providers. Occasionally, Crazy Time may contact account holders regarding promotional activities if a large sum is won or a notably successful bet is placed. With consent, names and/or images may be used for promotional purposes.

Indemnity

Crazy Time and its affiliates hold client information, including name, address, and payment details. This information is relied upon when entering into agreements. User agree to indemnify the casino against any inaccuracies or falsehoods in the provided information. 

Errors and omissions

Any errors in the account must be reported immediately upon discovery. Any amounts resulting from human or technical errors will be forfeited.

Suspension and termination

The company reserves the right to suspend or terminate accounts immediately, with or without cause, upon notice. Players may terminate their profiles at any time by contacting Customer Service. Crazy Time Casino may block access to betting or services if operations are outside legal jurisdictions. Any suspicious activities related to an account may be investigated. If a violation of the Terms and Conditions is found, some or all funds in the account may be seized. Immediate suspension of the profile may occur if necessary.

Distinctiveness

If any provision of the Terms and Conditions is found unenforceable or invalid by a competent authority, that provision will be modified to reflect the intent of the original text as closely as possible while still being enforceable. The validity of the remaining provisions will not be affected.

Modifications to terms

We reserve the right to modify these Terms and Conditions at any time. Users who disagree with the changes cannot continue using our services.

General betting guidelines

Crazy Time provides a platform for players to engage in various betting transactions related to the markets available on our sites. Casino acts as a facilitator, not counterparty, in these transactions. Betting transactions can be made through our website or mobile application.

Please carefully read these General Conditions and the applicable Specific Conditions before participating in betting transactions. Note that separate Rules and Regulations apply to each of our exchanges and products. The rules for offering, managing, and settling markets vary between products. For example, a bet as a winner on one product may be settled as a loser or voided on another. Users must familiarize themselves with the platform’s relevant rules for their bets.

Revoking a bet offer

Cancellation of an unmatched bet becomes effective once confirmation is sent. If the cancellation request is not received and processed promptly, the offer may remain available for acceptance. If the bet has been partially or wholly accepted between submitting the cancellation request and receiving confirmation, the original offer, or part of it, will remain valid, and the bet will be concluded.

Betting limits

The minimum and maximum bet amounts depend on the product and type of market being bet on. These amounts can change and may vary across different platforms. Betting below the minimum bet size threshold is not allowed and may result in account closure. The betting limit is determined by the “Available to Bet” balance and the “Exposure Limit” shown in the account, with the lower of the two being the limit. The bet will still stand if a bet or offer is processed outside the applicable thresholds.

No waiver of rights

Any delay or failure by a party to exercise any rights under this Agreement does not constitute a waiver of those rights. Additionally, partial or single use of any right does not prevent further exercise of that right or any other right.